Contact Us

Customer Support

Would you like to speak to someone at the Bank? Feel free to call our Customer Support Center at 860-676-4600 to talk with a person who's ready to answer your questions. Customer service - it's just one of those little things that mean a lot to the folks at Farmington Bank.

If Your Code or Card is Lost or Stolen

If you believe your Code or Card is lost or stolen, call us toll free 877-376-2265 Monday through Wednesday 8am to 6pm, Thursday and Friday 8am to 7pm, and Saturday 8:30am  to 3pm. You can call toll free 800-754-4128 evenings, Saturday afternoons or Sundays to report your MasterMoney Card only.

Frequently Asked Questions

We’ve put together a collection of frequently asked questions (FAQ) and provided answers to many common questions asked by our customers. Please check here for answers before sending us an email.

Heading Out Of Town?

Let us know if you’ll be using your Farmington Bank Debit Card away from home (especially if going abroad) so we can make sure it’s ready when you are.

A Great Place To Bank ... A Great Place To Work!

We want to be the best bank in Connecticut for our customers which means we need to work with the best people. If you want to be part of a successful, dynamic and growing organization—you've come to the right place! Check out our Careers section.

Have a Question? Email Us

If you have questions, need information or have suggestions on how we can improve our site, please email us directly.

Please keep in mind that messages you send to us by Internet e-mail may not be secure. Do not send us any confidential or personal information (including, e.g., account numbers) by Internet e-mail. 

We look forward to hearing from you. Thanks for the input and visit again soon to find out what's new at Farmington Bank!