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Business Customer Care Specialist

Meet Beth

Services and Tools

We spend our days thinking about banking, so you don’t have to. These services and tools are designed to dramatically reduce the time you need to do your banking.

    Online Banking and Bill Pay

    Get the information you need to run your organization more efficiently, improve responsiveness, and optimize your cash flow. Take full control of your business finances and enjoy the convenience of Online Banking and Bill Pay when and where you want. View account balances and check images, transfer funds, request stop payments, execute wire transfers and originate Automated Clearing House (ACH) transactions, all with the click of a mouse.

    For more information or to start the enrollment process, contact us at 877-376-2265.

      Information Reporting

      Immediate, 24/7 access to comprehensive, right-time information drives more efficient operations, enables regulatory compliance, and helps you better serve the people that count on you. Online tools enable you to reduce or eliminate many manual processes, replace paper-based reports with streamlined electronic information flows, and better analyze your financial position.

        Cash Management Services

        You have responsibility for the careful stewardship of your organization's funds. We can help, with customized financial products and services that simplify and automate the flow of money throughout your organization. 

        Merchant Services

        Accept virtually every kind of electronic payment, including all major credit cards, debit cards, gift cards, and check processing for payment. With a wide selection of terminals and software, along with direct access to reliable technical and account experts, you can make sales quickly and efficiently.

        Dedicated Customer Support

        • 24/7 support with your processor
        • The most knowledgeable support personnel in the industry
        • Free online access to your account.

        The ability to support several types of accounts:

        • Retail/Storefront
        • Mail Order/Telephone Order
        • Hotels and Lodging
        • Internet
        • Wireless

        *Farmington Bank offers credit card processing solutions and merchant accounts through Capital Bankcard, one of the most respected merchant services providers in the country.  Capital Bankcard is a registered service provider for the following FDIC-insured banks:  Bancorp South-Tupelo MS, HSBC Bank USA-Buffalo, N.Y

          Banking for Your Employees

          Reward your employees through your relationship with us! Employee benefit packages are more important than ever in today's economy. The Farmington Bank at Work program is designed to cater to the banking needs of your employees. Best of all, we'll visit your business to provide on-site account opening services at a time that's convenient to you.

          Benefits for you and your company:

          • The Farmington Bank at Work program services are free. No charge to you!
          • Increased job satisfaction and employee retention by offering the exclusive benefits of our Bank at Work program.
          • On-site account opening services at a time that's convenient for you and your employees. We'll answer any questions or concerns that they have.
          • Reduced payroll expenses when your employees sign up for direct deposit. 

          Business Debit Cards

          A business debit card is a quick and easy way to access cash from your Farmington Bank accounts. It's safer than carrying cash and easier than writing checks. Pay for purchases anywhere MasterCard® is accepted or withdraw cash at any ATM. You can even make deposits, transfers or loan payments at Farmington Bank ATM locations.

          Payroll Services

          To help you to increase the efficiency of your payroll operations, we’ve partnered with Ovation Payroll. Ovation combines a special blend of technology and personalized service to help provide superior payroll services while saving you valuable time.

          Ovation provides you with secure 128-bit SSL encryption from wherever you have access to the Internet. Ovation’s technology also allows your payroll data to be accessed by your trusted partners as needed (CPA, Insurance Agent, Financial Advisor, TPA, etc.)

          Payroll through Ovation includes:

          • 24/7 access and real-time reporting
          • Full electronic tax service
          • Direct deposit and deduction plans
          • An assigned account manager
          • Over 40 standard reports
          • Access to Ovation's HR Resource Center
          • New Hire Reporting and SS# Verification
          • Ovation is SAS 70 certified and fully insured.

          Remote Deposit Capture

          Make check deposits from the convenience of your office with Remote Deposit Capture and eliminate the need for time-consuming, everyday trips to the bank.

          Lockbox Services

          Lockbox, also known as Remittance Processing, allows you to put your resources to better use by employing a more efficient system to receive and deposit customer payments. 

          Lockbox lets you reduce or eliminate:

          • Payment postings
          • Bank deposit preparation
          • Daily trips to the post office and the bank
          • Potential for theft, fraud, and error
          • Best of all, with same-day processing, your money goes to work for you sooner!

          Re-Order Checks

          Need checks? They're only a few clicks away. From fancy to purely functional, you'll find the checks you need quickly with our re-ordering tool.

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