What is the Farmington Bank Mobile Banking App?
It is an application that allows you to bank from your mobile device. You can view account information, deposit checks, pay bills, transfer funds, place stop payments, turn your debit card on or off, locate ATMs or branches, contact the Bank and more.* The App is available for iPhone®, iPad® and Android™ devices, downloadable from the Apple App Store℠ or Google Play™.
* You must maintain a positive balance with Farmington Bank for at least 90 days to use the mobile deposit feature. See complete terms and conditions. Turning your debit card off only impacts future debit card transactions (point of sale and ATM). Formerly authorized transactions will be paid and any recurring transactions you had previously set up will be processed as indicated. If you believe that your debit card is lost or has been stolen, please leave it in the “off” position and contact us immediately. You must first enroll in Online Bill Pay and set up your payees in order to pay bills from your Mobile or iPad Banking App. See complete terms and conditions.
Is there a charge for the Farmington Bank Mobile App?
No, it is a complimentary service for our customers. NOTE: The customer is responsible for any message and data rates that may apply.
What type of mobile device is required for the Farmington Bank Mobile Banking App?
The App requires an iPhone®, iPad® or Android™ device.
How do I download the Farmington Bank Mobile Banking App to my iPhone,® iPad® or Android™?
Visit the Apple App Store℠ or Google Play™ and search for “Farmington Bank.” Select the application and download or install as appropriate. Once your download is complete, you can open the App, establish your new User ID and Password, and begin use. Your phone may request a password to download the App. This password is specific to your phone and set by you; this portion of the download is not associated with Farmington Bank.
How do I enroll to use the Mobile App?
Download and open the Farmington Bank Mobile App. Select the New Mobile User button on the main screen and follow the prompts. It will take less than five minutes to enroll.
I downloaded the App but can’t log in. What am I doing wrong?
Contact our Customer Contact Center at 860.676.4600 or toll-free 877.376.2265.
What should I do if my mobile device is lost or stolen?
Even though account information is not stored on your device, there are steps that you should take to suspend Mobile Banking App access. To do so, contact our Customer Contact Center during normal business hours at 860.676.4600 or toll-free 877.376.2265.
Can I pay bills through the Mobile App?
Yes. However, you must create payees within Bill Pay inside Online Banking before you can pay bills within the Mobile App.